Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
1
1
year of post-secondary education
22
22
years of professional experience
Work History
Manicurist and Pedicurist, Hair Stylist
EVINA SALON
Bandar Seri Bengawan , Brunei Darussalam
06.2014 - 12.2020
Maintained master appointment calendar covering all customer visits, employee schedules and special events.
Responded to customer requests and concerns about gel application and nail art designs.
Implemented deals for specialty services such as acrylic nails to increase revenue by 60%.
Provided training and mentoring to new staff to maximize performance.
Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
Prepared nail beds and cuticles, shaped nails and applied polish for over 5 daily customers.
Communicated effectively with management concerning important customer issues.
Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Suggested treatments and styles to suit customers' appearance and desired look.
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Processed payments by entering sales in register.
Recorded notes for future reference, including customer preferences and services delivered.
Manicurist and Pedicurist
HAZAEL SALON
AGOO LA UNION, FILIPIN
12.1997 - 07.2013
Responded to customer requests and concerns about gel application and nail art designs.
Maintained master appointment calendar covering all customer visits, employee schedules and special events.
Communicated effectively with management concerning important customer issues.
Prepared nail beds and cuticles, shaped nails and applied polish for over 3 daily customers.
Provided training and mentoring to new staff to maximize performance.
Education
High School Diploma -
OUR LADY oF MT. CARMEL.
CALATAGAN BATANGAS
06.1988 - 06.1989
Skills
Sanitation procedures
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Timeline
Manicurist and Pedicurist, Hair Stylist
EVINA SALON
06.2014 - 12.2020
Manicurist and Pedicurist
HAZAEL SALON
12.1997 - 07.2013
High School Diploma -
OUR LADY oF MT. CARMEL.
06.1988 - 06.1989
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