Adnan Abdirazak Muse
Computer Skills
Mogadishu,BN
Summary
Dynamic Customer Support Team Lead with a strong understanding of computer basics and excellent communication skills. Proven ability to enhance team performance at Internship, leveraging proficiency in Microsoft Office to streamline processes. Committed to delivering exceptional service and fostering a collaborative environment to achieve customer satisfaction.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Customer Support Team Lead
Internship
Mogadishu, Banaadir
01.2024 - 02.2025
- Analyzed performance metrics to identify areas for improvement and develop action plans accordingly.
Education
Diploma - Computer Networking
Silver Pen Collage
Celasha 11.2023 - 06.2024
Diploma - SHAREA
Taju Sunnah
Afgooye, Somalia 08.2020 - 07.2023
Skills
- Strong understanding of Computer Basics
- Basic knowledge of Networking Concepts
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Good communication skills
Certification
Certificate university of HIMILO
Timeline
Customer Support Team Lead
Internship
01.2024 - 02.2025
Diploma - Computer Networking
Silver Pen Collage
11.2023 - 06.2024
Certificate university of HIMILO
03-2023
Certificate university of ALMA'RIFA
02-2023
Diploma - SHAREA
Taju Sunnah
08.2020 - 07.2023
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