Eka Nur Syafiqah Indra Rosendi
No 23 Spg 331 Kg Kapok Kanan Jln Muara
Summary
Driven professional with a strong background in automotive detailing and customer service, honed at Prime Lab and other notable companies. Excelled in enhancing vehicle aesthetics and customer satisfaction through meticulous attention to detail and superior communication skills. Demonstrated leadership and teamwork abilities, contributing to a dynamic and results-focused work environment.
Overview
3
3
years of professional experience
Work History
Car Detailer
Prime Lab
01.2024 - 06.2024
- Vacuumed interiors of vehicles to remove dirt and debris.
- Shined vehicle windows and windshields to remove water spots.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Maintained clean, tidy and safe work environment.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Applied protective agents, including sealants, to protect surfaces.
Car Detailer
RC MAJU
08.2023 - 11.2023
- Vacuumed interiors of vehicles to remove dirt and debris.
- Shined vehicle windows and windshields to remove water spots.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Followed safety guidelines for cleaning vehicles and equipment.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Office Clerk
Syarikat Pemunggahan Hj Awg Buang & Anak-Anak
07.2022 - 07.2023
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Handled incoming business and client requests for information.
- Delivered clerical support by handling range of routine and special requirements.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
Sales Assistant
Potato Habit
02.2022 - 06.2022
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier
KFC Restaurant
12.2021 - 01.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Cosmopolitan College
Jaya Setia Square Kg Berakas10.2021
No Degree - O Level
PAP HJ MASNA
Sg Akar10.2019
SSSRU
Sekolah Ugama Pengiran Abdul Azim
Kg Muara10.2015
No Degree - PSR
Fairview School
Manggis Satu09.2013
Skills
- Customer Service
- Automotive detailing
- Good in microsoft skills
- Excellent communication in English & Malay
- Excellent leadership skills and very good at teamwork
- Able to carry out responsibilities with high motivation and discipline
- Very dynamic, analytical accurate and flexible
Accomplishments
Participated volunteering in Taekwondo & Golf Charity
9 years swimming lesson
Accomplish champion title in Taekwondo
Accomplish champion title in Ladies PUBG Tournament
Hobbies
Night Cruising with friends
Horse Riding
Playing games & Movie Surfing
Additional Information
Driving License Category : B01-128338D11/2023
Date Of Birth : 22/07/2002
Nationality : Bruneian & Indonesian
Race : Malay
Religion : Islam
Marital Status : Single
References :
HJH NORLELA BINTI HJ AWG BUANG
Mother / Contact No : +673 8787630
INDRA ROSENDI RADIN YUSSOF SOEKARNO
Father / Contact No : +62 8815421288
Timeline
Car Detailer
Prime Lab
01.2024 - 06.2024
Car Detailer
RC MAJU
08.2023 - 11.2023
Office Clerk
Syarikat Pemunggahan Hj Awg Buang & Anak-Anak
07.2022 - 07.2023
Sales Assistant
Potato Habit
02.2022 - 06.2022
Cashier
KFC Restaurant
12.2021 - 01.2022
High School Diploma -
Cosmopolitan College
No Degree - O Level
PAP HJ MASNA
SSSRU
Sekolah Ugama Pengiran Abdul Azim
No Degree - PSR
Fairview School
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