Fettyswani Saban
Bandar Seri Begawan
Summary
With over 18 years of professional experience in the Banking and Oil & Gas sectors, there is a proven track record of high performance and rapid learning. Key strengths include exceptional communication and interpersonal skills, along with strong HR operational capabilities. A commitment to fostering employee development is evident, and willingness to relocate as necessary to contribute effectively is ensured.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
26
26
years of professional experience
Work History
Resourcing Lead
Brunei Shell Petroleum
01.2022 - Current
- Successfully managed end-to-end attraction and selection processes, ensuring efficient onboarding for BSP for Locals and Expat positions. E.g. Managed 100 positions for internal resourcing per round.
- Led the adoption of a zero-based design approach for resourcing, focusing on rebuilding staffing needs from scratch to align with business priorities, eliminate redundancies, optimize workforce allocation, and enhance efficiency.
- Led a project on optimising resourcing activities through a recruiter-driven, end-to-end process. Resourcing Leads will spearhead discussions with line managers, focusing on key areas such as resourcing strategies, workforce demand, and related priorities.
- Designed and introduced a comprehensive transformation assessment tool to assist managers in evaluating candidates more effectively.
- Developed and implemented updated interview assessment guidelines for managers to enhance the evaluation process, ensuring consistency, fairness, and alignment with the company’s hiring objectives.
- Led and completed of a rebranding project focused on enhancing the company's employer branding in alignment with a refreshed Employee Value Proposition (EVP). The initiatives included leveraging social media, the BSP portal, and recruitment videos.
- Implemented effective internal and external channels to attract and select a diverse pool of qualified candidates for BSP
- Utilized appropriate selection tools to ensure optimal candidate selection, enhancing Brunei Shell's reputation as an attractive employer
- Coordinated and executed external recruitment campaigns in collaboration with HR Business Partners (HRiBs) and Capability Coordinators (CCs)
- Provided informed guidance to potential recruits on Brunei Shell's employment regulations and policies, actively supporting candidates throughout the transfer process
- Advocated for BSP's unique value proposition to prospective candidates and emphasized Shell's competitive advantages as an employer within the industry
Acting Head of Resourcing and Business Partner/ Human Resource Business Partner
Brunei LNG
01.2019 - 01.2021
- Led the manpower planning exercise as an integral component of the BP initiative for three consecutive years. This role involved analyzing workforce needs, assessing current staffing levels, and identifying gaps to ensure optimal resource allocation.
- Managed four portfolios around 500 staff including the Technical Directorate and Corporate sectors, as the dedicated HR representative. This involved developing tailored HR strategies, fostering stakeholder relationships, and aligning with business objectives. Key responsibilities included recruitment, employee development, and performance management, contributing to enhanced organizational performance and employee engagement.
- Spearheaded the benchmarking initiative for BLNG focused on human resources and workforce practices. This comprehensive project involved analyzing and comparing various HR metrics, policies, and practices against industry standards and best practices.
- Managed and supported the Asset Hierarchy project, ensuring adequate manpower resources during COVID-19 and enabling resolution of HR issues while adhering to HR processes
- During the COVID-19 pandemic, recognition was awarded for effectively managing staff welfare and the needs of expatriates amidst unprecedented challenges. This involved implementing strategies to support employee well-being, ensuring access to resources, and maintaining regular communication. Proactive measures included establishing mental health support networks and developing guidelines for the safe travel and relocation of expatriates, demonstrating a strong commitment to fostering a supportive work environment during the crisis.
- Successfully implemented a short-term international assignment process for BLNG, aimed at enhancing the organization’s ability to manage expatriate placements effectively.
- Successfully implemented Hardship Allowance for fieldworkers as part of a care package, acknowledging the challenges of working in remote locations
- Led the implementation of people principles to align resourcing guidelines effectively
- Succesfully led manpower planning initiatives to support the organization in achieving long-term targets for Full-Time Equivalent (FTE), Manpower Placement Schedule (MPS), expatriate employment, and Bruneianisation goals
Human Resource Business Partner
Brunei Shell Petroleum
01.2017 - 01.2018
- Established and maintained manpower and establishment inventories across Asset/Service Units by skill pool
- Developed medium- and long-term skill pool requirements in collaboration with Capability Coordinators and other Line stakeholders, providing critical input for HR Business Plan development
- Designated as the primary contact for managing expatriate contract extensions within the BSP framework. This role involves coordinating with HR, legal, and departmental managers to ensure timely processing and compliance with company policies and regulations. I will also streamline communication between departments and provide guidance to expatriates, facilitating a smooth transition and maintaining business continuity throughout the extension process.
- Successfully developed and finalized a comprehensive white paper on the conversion of local term contracts. The document provides an in-depth analysis of the conversion process, including its benefits, challenges, and strategic implications.
- Balanced business needs with Bruneianisation objectives through effective resourcing management
- Determined optimal strategies for filling vacancies, including internal deployments, internal or external recruitment, and manpower contracting
- Managed and facilitated all aspects of the resourcing process, including external recruitment campaigns
- Guided and facilitated the Individual Performance Review process, fostering a culture of performance excellence
- Implemented enhancements to improve the effectiveness of performance reviews and address performance issues proactively
- Spearheaded CEP and assessments to drive talent development succesfully
- Led Talent Reviews and Succession Planning initiatives, championing people development and facilitating meaningful career discussions between Line managers and employees
- Collaborated with Line clients to review and advance talent plans, ensuring alignment and continuous progression
Recruitment Adviser for Graduates, Scholarship and Corporate
Brunei Shell Petroleum
01.2014 - 01.2017
- Collaborated with HR and Capability Coordinators to develop annual scholarship targets
- Implemented external recruitment strategies to attract top Bruneian young talents, from identification to hiring, driving the annual Scholarship Campaign
- Advised potential scholars on scholarship scheme processes and policies in collaboration with stakeholders
- Orchestrated effective execution of Scholarship Assessment Centres (AC) to achieve targets across BSJV
- Managed administration processes meticulously, with a focus on filing and documentation of terminated cases
- Served as the focal point for Budget Holder within the HRR team
- Cultivated strong relationships with internal and external stakeholders, providing counseling support to students throughout their academic years
- Contributed actively to relevant strategic projects and reviews
Education Officer Cum Public Relation Officer
Institute Business Technical Education
01.2009 - 01.2014
- Design lesson plans to foster student development by identifying individual learning needs and objectives
- Assess each student's educational aspirations for the future
- Establish and maintain a secure environment conducive to student comfort and confidence in learning
- Maintain discipline among students through focused teaching and constructive relationships
- Serve as a counselor, listening to and motivating students to adopt a positive attitude and enhance their confidence
- Compile and submit monthly allowance sheets to the welfare officer for processing
- Prepare academic forms (Compilation of Results) at the end of each course for presentation and evaluation during Academic Board meetings
- Conduct Course Team Meetings every semester with unit tutors to review students' progress in each unit
- Prepare and deliver informative reports during Parent-Teacher Meetings
Personal Financial Consultant
Standard Chartered Bank
07.2007 - 06.2008
- Evaluated financial reporting systems, accounting and collection procedures and investment activities to make recommendations for changes to procedures, operating systems, budgets and other financial control functions.
- Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
- Advised clients on portfolio allocation and various investment types.
- Initiated customer relationships through prospecting, lead utilization, local market and community involvement.
- Monitored clients' accounts to determine changes to improve performance or accommodate life changes.
- Analyzed clients' financial situations to offer products to improve standard of living.
Relationship Manager
HSBC Bank
07.2006 - 06.2007
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Part Time Waitress/ Server
Sitar Indian Restaurant
01.2004 - 05.2006
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
Kindergarten Teacher
Learning Tree School
01.1999 - 12.2001
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Improved student reading skills by implementing phonics-based instruction and guided reading activities.
- Recognized children's physical, emotional and social needs for personalized support.
Education
Master of Teaching - High School Teaching
Universiti Brunei Darussalam
Brunei 01.2013
Bachelor of Business - Human Resource Management
Central Queensland University
Brisbane, Australia 01.2005
Master of Human Resource Management - Human Resources Management
Griffith University
Brisbane Australia 01.2004
Skills
- Communication
- Enterprise mindset
- Interpersonal communication
- Relationship building
- Operational management
- Team player
- Fast-paced work environments
- Job Posting Optimization
- Screening resumes
- Competency-Based Interviewing
- Recruitment Strategies
- Workforce Planning
- Career Fair Coordination
- Interviewing techniques
Languages
English
Bahasa Melayu
Hobbies and Interests
- Travelling
- Listening to music
- Exercise
- Cooking
References
Available upon request
Timeline
Resourcing Lead
Brunei Shell Petroleum
01.2022 - Current
Acting Head of Resourcing and Business Partner/ Human Resource Business Partner
Brunei LNG
01.2019 - 01.2021
Human Resource Business Partner
Brunei Shell Petroleum
01.2017 - 01.2018
Recruitment Adviser for Graduates, Scholarship and Corporate
Brunei Shell Petroleum
01.2014 - 01.2017
Education Officer Cum Public Relation Officer
Institute Business Technical Education
01.2009 - 01.2014
Personal Financial Consultant
Standard Chartered Bank
07.2007 - 06.2008
Relationship Manager
HSBC Bank
07.2006 - 06.2007
Part Time Waitress/ Server
Sitar Indian Restaurant
01.2004 - 05.2006
Kindergarten Teacher
Learning Tree School
01.1999 - 12.2001
Master of Teaching - High School Teaching
Universiti Brunei Darussalam
Bachelor of Business - Human Resource Management
Central Queensland University
Master of Human Resource Management - Human Resources Management
Griffith University
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