Gabriel Hoo
Liaison Executive
No 449, Kg Bebuloh, Jln Wasan, Limau Manis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
4
4
Languages
Work History
Executive Liaison
Siemens Energy Pte Ltd
06.2023 - Current
- to assist the Sales Manager in handling both new & existing projects.
- Update and maintain confidential databases and records as required.
- Liaised between internal departments and external partners to promote efficient communication and collaboration.
- Coordinated work visa (SAWP, PVV & LPA) upon request for projects.
- Greeted arriving visitors, arrange both transportation & accommodation, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Tracked orders and notified customers of status or potential delays.
Material Manager
Siemens Energy Pte Ltd
01.2020 - 05.2023
- Optimized warehouse layout for improved accessibility, reducing time spent locating materials.
- Managing materials in warehouse on behalf of Brunei Shell Petroleum for their existing and new spares allocated for Siemens Energy.
- Liaising with both external & internal parties for outgoing/incoming shipment from logistics to material handling upon arrival at the designated warehouse.
- Coordinated work visa (SAWP, PVV & LPA) upon request for both ad-hoc & scheduled work.
- arranged both accomodations & transportation for engineers.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Updated and maintained databases to track shipments and inventory.
- Tracked orders and notified customers of status or potential delays.
Executive Liaison
Siemens Pte Ltd
07.2014 - 12.2019
- Becoming the focal point of contact for any matters in Brunei including new or existing projects.
- Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.
- Monitored potential business and to forward all RFQ / PO to Singapore main office.
- Coordinated work visa (SAWP, PVV & LPA) upon request.
- arranged both accommodation & transportation for incoming personnel.
Customer Service Clerk
Baiduri Finance Berhad
11.2012 - 07.2014
- Contribute to organization fee-based Income from Retention & Insurance Services
- Ensure efficient customer service Delivery of Bluecard, Retention & Insurance services to ensure customer satisfaction & retention
- Provide efficient Bluecard & Insurance Function whilst maintaining HP & Leasing asset
- Enhance risk management framework by minimizing non-compliance
- Manage all staffs under supervision effectively
- To deliver superior customer service and to attend to customers queries pertaining to Bluecard & Insurance administration
- To comply to Bank Group and ISO Procedures pertaining to Cash Handling
- Deliver all reports at a timely manner
- Perform multi-task of Bluecard & Insurance administration function
- Do as what is required in any and all business exigency
Sales & Dealer Support Clerk
Baidurin Finance Berhad
10.2006 - 10.2012
- Evaluation of credit proposal in excess of limits, deals outwit and experience checking results, documentation irregulaties and completeness
- To coordinate the implementation and Utilization of HP Dealer Terminals
- To discuss and improve processing Efficiency at dealers for effective Dealer Support desk
- To perform documentation check at Dealers and work-out HP and Leasing Deals at office
- To submit dealer reports on Documentation findings and results to Reporting Officer
Education
GED -
St George's School
Brunei Darussalam 04.2001 -
Skills
- Relationship Building
- Records Management Databases
- Active Listening
- Excel spreadsheets
- Microsoft Office
- Applicant engagement
Timeline
Executive Liaison
Siemens Energy Pte Ltd
06.2023 - Current
Material Manager
Siemens Energy Pte Ltd
01.2020 - 05.2023
Executive Liaison
Siemens Pte Ltd
07.2014 - 12.2019
Customer Service Clerk
Baiduri Finance Berhad
11.2012 - 07.2014
Sales & Dealer Support Clerk
Baidurin Finance Berhad
10.2006 - 10.2012
GED -
St George's School
04.2001 -
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