Hafsa Mohamed
Mogadishu,BN
Summary
Quality-driven finance office with 3 years of comprehensive experience working with teammates to support accounting functions. Accurately inputs data and records day-to-day transactions. Solid understanding of basic bookkeeping and accounts payable and receivable.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Casri Coffee and restaurant
Mogadishu
08.2022 - 11.2023
- Processed refunds and exchanges according to company policy.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Developed strong working relationships with team members to foster collaboration.
- Monitored cashier performance, providing feedback as needed.
- I helped with purchases and signed customers up for the rewards program.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
Cashier Manager
Beerta Banadir
Mogadishu
02.2021 - 06.2022
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Increased likelihood of repeat business by building friendly relationships with customers.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
Education
Bachelor of Science - Agriculture
Plasma University
Mogadishu07-2021
High School Diploma -
Mohamoud Harbi Secondary School
Mogadishu07-2017
Skills
- Team Leadership
- Transaction Approvals
- Positive Attitude
- Transaction Management
- MS Office
- Basic Math
- Problem Resolution
- Communication Skill
- Ability to Work Under Pressure
Languages
Somali
First Language
English
Intermediate (B1)
B1
Reference
- Sadam Mohamed Hassan
- Senior Construction Engineer at the Ministry of education culture and higher education
- Email: sadamm.eng@gmail.com
- Tell: 252-615680765
Timeline
Cashier Team Lead
Casri Coffee and restaurant
08.2022 - 11.2023
Cashier Manager
Beerta Banadir
02.2021 - 06.2022
Bachelor of Science - Agriculture
Plasma University
High School Diploma -
Mohamoud Harbi Secondary School
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