Haji Jabbar Haji Tengah
Data Protection Specialist
Bandar Seri Begawan,Brunei Darussalam
Summary
Dedicated I.T professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
4
4
Information Technology Security Training
1
1
Professional Certification
Work History
Facility Management
Insurans Islam Taib Holdings Sdn Bhd
Bandar Seri Begawan, Brunei Darussalam
10.2021 - 05.2022
- Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
- Scheduled, directed and supervised external contractors in maintenance and upkeep of 3 buildings.
- Maintained facility grounds, equipment and safety compliance.
- Automation design and plan of facility management maintenance business process
- Operated with multiple competing deadlines and interests, confidently managing variables simultaneously.
Marketing
Insurans Islam Taib Holdings Sdn Bhd
Bandar Seri Begawan, Brunei Darussalam
01.2011 - 12.2021
- Identified appropriate marketing channels and target customers for campaigns.
- Wrote engaging and successful marketing, advertising and website copy.
- Developed campaigns and specific marketing strategies for clients.
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Maintained inventory of marketing literature, archive files and sample files.
- Administered and procured funding for new marketing programs.
- Teamed with advertising agencies and outside consultants to develop strategic marketing plans.
- Updated customer database and generated lists and counts for direct marketing projects.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Collaborated closely with graphic designers, subject matter experts (SMEs) and technical staff to produce compliant, on-time proposals.
- Monitored social media questions and comments and appropriately responded.
- Updated social media platforms with latest news and corporate details.
- Maintained high level of understanding of industry standards and trends.
- Worked closely with in-house design team to develop visuals for content.
- Designed and implemented advertising and public relations activities.
- Met with vendors to assess products, inquire about services and negotiate pricing.
- Liaised between internal creative teams and agencies for branding ideas, graphic designs and promotional materials.
- Tracked trade show expenses to maintain budget.
- The first to Implement dynamic QR-Code for marketing analytics.
- Introduce, design and implemented vouchers system for roadshows.
- Developed and maintain insuranstaib social media and security management.
- Developed, implement and maintain IIT website and managed the security website systems.
Information Technology
Insurans Islam Taib Holdings Sdn Bhd
Bandar Seri Begawan, Brunei Darussalam
05.2003 - 12.2010
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Facilitated best user experience through continuous support and communication of system changes.
- Liaised effectively with others to promote ongoing network design, reevaluation and optimization, scaling with company growth.
- Coached and trained end-users on functions, features and basic troubleshooting of software such as Microsoft Office productivity tools, payroll system and Insurance system.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Trained end-users of Microsoft Office System and Insurance system on use, functionality and application to business problems.
- Drafted and distributed training manuals for devices used by various employees.
- Identified potential sales and cross-selling opportunities .
- Prepared reports by collecting, analyzing and summarizing information.
- Used ticketing systems to manage and process support actions and requests.
- Set up network profiles, security permissions and file sharing systems.
- Performed tests of functionality, security and performance of different workstations and devices.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Develop and maintain insurans Islam TAIB website and security.
- The first to implement site to site vpn for Insurans Islam TAIB branches and Takaful Counters.
- The first to implement multi-link network for fail-over and increase system network performance.
- Implemented DRC for offline file system backup and insurance system database.
- The first to implement remote vpn and virtual offline system for business roadshows.
- Implemented remote helpdesk system for end-user support.
- Design and implemented distribution file system for the whole organization.
- Maintained and troubleshoot printers and network issues across all branch.
Education
International Advance Diploma In Computer Studies - Major in Business & Information Tecnology
Micronet Computer College
Gadong, Brunei Darussalam 06.2007 - 01.2010
International Diploma In Computer Studies - Major in Networks & Communication
Informatics
Bandar Seri Begawan 01.2000 - 08.2003
Skills
Firewalls, VPNs and security products
Network infrastructure administration
Business Continuity
Hardware and software installation
Technical Analysis
Enterprise Architecture
Switches and routers
Cloud services
Data Center Migration
Virtualization
IT Management
Impact Assessment
Search Engine Optimization
Information security
LAN/WAN
Systems Analysis and Design
Web Security
Risk management
Technical Support
Vendor management
Troubleshooting
Project Management
Systems Due Diligence
Disaster Recovery
Quality assurance
System Engineering
System upgrades
Server maintenance
File system administration
Technological acquisitions
Technical specifications
Software change management
Infrastructure planning
Documentation and reporting
Budget administration
Security planning
Project lifecycle management
Infrastructure development
Requirements analysis
Self-Motivated
Dependable and Responsible
Flexible and Adaptable
Decision-Making
Planning and Coordination
Implementing security programs
Critical thinking skills
Deductive reasoning skills
Microsoft ASPNET
Maintenance and Repair
Written Communication
Analytical and Critical Thinking
Data security
Accomplishments
- Implemented wireless internet infrastructure, wireless screen mirroring presentation and conference meeting with Skype alternative for a costly international conference for non profit organization BITA during the ASEAN INSURANCE at Brunei Darussalam, The event hosted at the Empire Hotel, Brunei.
- Developed the video animation for BITA and the website digital launch via ipad wirelessly.
- Implemented vpn for IIT branch and counters replacing dial-up modems and costly leased lines thus improving performance and reduce cost as well as increase security.
- Implemented virtual system for IIT roadshows and mobile servers which led to efficient business and increased gross profit of 300-500k per day.
- Design and develop distribution file system for IIT data collaboration among division teams and cross departments.
- Develop and maintain IIT website and social media as well as managing the security systems.
- Implemented a proxy server for thin clients and the exchange server thus reducing virus threats and email spams.
- Implemented a centralized patch management system and deployment.
- Implemented help desk system for remote support.
- Implemented security policy, monitoring and enforcement.
- Implemented disaster recovery center for business continuity.
- Developed General and Family Takaful products calculator and reverse engineering Takaful rates in a secured spreadsheet
- Recovered insurance claim lost images or files on corrupted flash drives.
- Developed marketing customer database and analytics.
- Implemented Al-Mudharabah Online and influenced the use of Quick Response Code in 2012
- Implemented iCARE SMS systems for mobile app registrations via AIRTExT
- Implemented a multi-link QR for Android and IOS appstore in a single dynamic QR with AIRCODE.
Timeline
Facility Management
Insurans Islam Taib Holdings Sdn Bhd
10.2021 - 05.2022
Marketing
Insurans Islam Taib Holdings Sdn Bhd
01.2011 - 12.2021
International Advance Diploma In Computer Studies - Major in Business & Information Tecnology
Micronet Computer College
06.2007 - 01.2010
Certified Data Protection Specialist, The Data Management Institute
01-2005
Information Technology
Insurans Islam Taib Holdings Sdn Bhd
05.2003 - 12.2010
International Diploma In Computer Studies - Major in Networks & Communication
Informatics
01.2000 - 08.2003
Training
- Fortifying Data Security Control, Coreventus
- Intrusion Detection and Prevention in-depth , Adastra
- Business Continuity Planning and Management Workshop DZ Hampton
- Advance Security Application Master Class, DZ Hampton
Additional Information
Copy and Paste the following link to view my certificates:
https://drive.google.com/file/d/1-RlDcW2Wps-bgtN0YrNw4cnRmPaJDpgD/view?usp=sharing
Certification
Certified Data Protection Specialist, The Data Management Institute