JUVENCIO AMONDO
Malabo
Summary
AS A PROFESSIONAL I FOCUS ON GIVING MY BEST AND OPEN MYSELF TO MORE KNOWLEDGE
Overview
9
9
years of professional experience
Work History
IT Manager
FENIX S.L
07.2015 - Current
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Coordinated technical training and personal development classes for staff members.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
- Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
- Oversaw IT department operations and training.
Education
GED -
ELMA IT ACADEMY
Malabo, Equatorial Guinea09.2016
Skills
- IT Asset Management
- Network Administration
- Technical Troubleshooting
- Team Development
- Application support
- IT Procurement
- Team Collaboration
- IT Compliance
- IT Infrastructure
- Operating system management
- Information Security
- Documentation Management
- Software Development
- Project Coordination
- Project Leadership
- Project Planning
- IT infrastructure proficiency
- Infrastructure Planning
- Department management
Languages
Spanish
Native language
French
Intermediate
B1
French
Intermediate
B1
Timeline
IT Manager
FENIX S.L
07.2015 - Current
GED -
ELMA IT ACADEMY
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