MS Word
Klarissa Miguel
Service Staff
Bandar Seri Begawan
Summary
Dedicated team member with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Service Staff- Personal Assistant
Private Company
Bandar Seri Begawan
03.2023 - Current
- Displayed absolute discretion at handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Monitored and reported any changes in clients' physical and mental health.
- Coordinated appointments with medical professionals.
- Encouraged clients to take part in activities tailored to individual needs.
- Maintained entire family's schedule and organized events.
- Identified needs and coordinated plans for travel and out-of-town functions.
Quality Controller
Wilfranc Trading
Bandar Seri Begawan
01.2021 - 03.2022
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Inspected set sample of products for defects and compliance with design standards.
- Reviewed incoming materials against specifications.
Flight Attendant- Galley Stewardess
Royal Brunei Airlines
Bandar Seri Begawan
02.2011 - 10.2020
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated galley tasks in handling, preparing, inventory of business class meals, drinks and amenities.
Emergency Room Volunteer Nurse
San Juan Medical Center
San Juan City
02.2010 - 11.2010
- Carefully took patients' vitals and recorded all information and documenting relevant assessment, diagnosis and implementation.
- Administered medications and injections as directed by healthcare professionals.
- Monitored patient progress and reported changes to healthcare professionals.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Obtained patient or family member authorizations for tests and procedures.
Sales and Marketing Representative (Part-timer)
Creative Promotions Plus Incorporated
Mandaluyong City
06.2004 - 06.2006
- Participated in skills development initiatives to promote team competence and success.
- Coordinated with media representatives and sponsors to conduct press releases and promotions.
- Supported implementation of contests, events and other initiatives to build presence and reputation.
Education
Bachelor of Science - Nursing
Mary Chiles College
Manila, Philippines 06.2005 - 04.2009
Associate of Arts - Broadcast Communication
Polytechnic University of The Philippines
Manila, Philippines 06.2004 - 04.2005
Skills
Travel administration
Software
MS Excel
Certification
Innovation and Entreprenuership
Interests
Playing Tennis and Horse Riding
Reading books and current events
Journaling and Meditating
Timeline
Service Staff- Personal Assistant
Private Company
03.2023 - Current
Innovation and Entreprenuership
12-2021
Quality Controller
Wilfranc Trading
01.2021 - 03.2022
First Aid Training
10-2020
COVID-19 for Nursing Professionals in Post Acute Care
04-2020
Flight Attendant- Galley Stewardess
Royal Brunei Airlines
02.2011 - 10.2020
Registered Nurse
11-2010
Emergency Room Volunteer Nurse
San Juan Medical Center
02.2010 - 11.2010
Bachelor of Science - Nursing
Mary Chiles College
06.2005 - 04.2009
Sales and Marketing Representative (Part-timer)
Creative Promotions Plus Incorporated
06.2004 - 06.2006
Associate of Arts - Broadcast Communication
Polytechnic University of The Philippines
06.2004 - 04.2005
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