Michelle Nisha Anak Giman
Junior E&I Technician
SERIA SELATAN, NEGARA BRUNEI DARUSSALAM
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
2
2
Languages
Work History
Junior E&I Technician
Exceltech Solutions Sdn Bhd
Seria, Brunei
03.2022 - 06.2024
- Calibrated electrical systems for quality and safety.
- Resolved technical issues quickly to reduce electrical disruptions.
- Used various measurement meters, clamps and instruments for reliable testing.
- Maintained electrical equipment to meet performance and safety requirements.
- Completed electrical inspection reports to enable fault diagnosis and repair.
- Replaced defective parts for improved equipment longevity.
- Kept electrical supplies well stocked to meet operational demand.
- Evaluated electrical faults to eliminate repeat malfunction.
- Inspected electrical parts and fittings ahead of assembly.
- Assembled electrical parts, components and systems quickly and precisely.
- Applied crimp and solder techniques to securely splice cables.
- Repaired faulty and damaged wiring to restore electrical function.
- Monitored electromechanical equipment to determine maintenance and servicing requirements.
- Wore protective clothing to maintain safe working environments.
- Tested function and output of diverse electronic units.
- Showed initiative and willingness to take on new challenges.
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Adapted to new situations and learned new skills quickly.
- Used problem-solving skills to resolve challenges and prioritise workload.
- Participated in training and seminars to enhance skills and promote growth.
- Identified and resolved issues using critical thinking and problem-solving skills.
Shop Assistant
Chin Siong Hin
Seria, Brunei Darussalam
11.2021 - 03.2022
- Guided customers to locate products or alternative items.
- Received and processed product returns.
- Completed opening and closing duties in line with established schedule.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Updated product labelling and pricing to reflect discounts and offers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Documented stock count and operations to track usage and procurement.
- Carried out active selling from initial customer greeting.
- Totalled bills using maths skills and maintained accurate till count.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Demonstrated product usage and features to customers.
- Helped customers obtain specialised help for refunds and exchanges.
- Identified discrepancies in stocks through regular inventory management.
- Organised displays to promote inventory and encourage customer purchases.
- Tagged products quickly and accurately with price tags and stickers.
- Managed customer lines for minimum wait times and high satisfaction.
- Prepared invoices for customers with large orders or special sales types.
- Inspected products for damages and expiry dates before processing refunds.
- Packed and wrapped gifts with decorative details to match customer preferences.
Part-Time Home Tutor
Self-Employed
Seria, Brunei Darussalam
08.2018 - 08.2021
- Updated students and parents on progress, providing feedback to drive improvement.
- Established and maintained trustworthy relationships with parents and carers.
- Delivered 4 sessions weekly, specialising in GCSE and A-level preparation.
- Strategically planned schedule to enhance student concentration and learning outcomes.
- Created specialised exam technique and revision sessions with holistic approach.
- Helped students to achieve high grades and support university admission.
- Assessed knowledge and skills gaps and adapted lesson content accordingly.
- Delivered quizzes and activities to track student comprehension.
- Aided students in experimenting and discovering best-suited learning methods to foster academic achievements.
- Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
- Customised tutoring to suit individual competencies, enabling paced academic progression.
- Planned lessons to target subject weaknesses and build skills within strengths.
- Taught study skills and learning accommodations to help struggling students resolve core issues impeding academic progress.
- Maintained updated knowledge of curriculum standards and education requirements to help students meet objectives.
- Set clear targets and delivered feedback to achieve student goals.
- Sourced texts and relevant materials to adequately prepare for lessons and increase knowledge of academic study needs.
- Assessed student needs to determine skill levels and inform curriculum development.
- Helped students to build study guides and habits to increase confidence, comprehension and data recall.
- Taught students important points to prepare for examinations and assessments.
- Used established standards and teaching expertise to plan learning programmes.
- Supported students to identify problems impeding education.
Towing Operator Assistant
Hui Ming Cahaya Abadi Workshop
Kuala Belait, Brunei Darussalam
06.2018 - 06.2018
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Processed invoices and payment runs with complete accuracy.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Handled high volume calls to address customer inquiries and concerns.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Take incoming calls for towing service, police impounds and accidents.
- Coordinate and dispatch multiple drivers.
- Billing and collection of towing services.
Education
Higher National Technical Education Certificate - Instrumentation & Control Engineering
Institution of Brunei Technical Education (IBTE)
Kuala Belait, Brunei Darussalam 06.2019 - 06.2021
GCSEs - Core Curriculum: Mathematics, Combined Science, English, Bahasa Melayu & Principle of Accounts (POA)
St. Angela's Convent School
Seria, Brunei Darussalam 01.2005 - 11.2017
Skills
Safety management
Accomplishments
- Collaborated with team of 2 in development of TURNAROUND Projects
Timeline
Junior E&I Technician
Exceltech Solutions Sdn Bhd
03.2022 - 06.2024
Shop Assistant
Chin Siong Hin
11.2021 - 03.2022
Higher National Technical Education Certificate - Instrumentation & Control Engineering
Institution of Brunei Technical Education (IBTE)
06.2019 - 06.2021
Part-Time Home Tutor
Self-Employed
08.2018 - 08.2021
Towing Operator Assistant
Hui Ming Cahaya Abadi Workshop
06.2018 - 06.2018
GCSEs - Core Curriculum: Mathematics, Combined Science, English, Bahasa Melayu & Principle of Accounts (POA)
St. Angela's Convent School
01.2005 - 11.2017
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