MOHAMED IBRAHIM

• Ensuring that all engineering work is carried out in accordance with specifications, statutory requirements, laws, rules, regulations and other contractual requirements
• With due regards to safety, operability and maintainability
• Managing projects from conception, pre-production through to completion
• Providing technical support to the project team and wider regional teams
• Responsible for overseeing the review, initiation and execution of contracts
• Managing project budgets and keeping costs down
• Overseeing the maintenance of projects after completion
• Responsible for the completion of all documentation
• Producing Test Plans and reports
• Prepare contract documentation for procurement services and materials
• Evaluating tenders and providing recommendations
• Carrying out effective client liaison for all projects undertaken
• Liaising with customers on a regular basis to ensure the successful design and manufacture of products to agreed budgets and time frames.

• Oversaw quality control and health and safety matters for construction teams.
• Recorded daily events and activities in site diary to evaluate process and improve productivity.
• Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.
• Supported property condition assessment reports, 3D scanning and retro-commissioning throughout buildings.
• Conduct the felid works and follow the BOQ specifications and client requests.
• monitor the construction activities and provide update reports.

1. Client Consultation and Training 2. Quality Assurance and Compliance 3. Product Development Support 4. Site Visits and Field Support 5. Technical Sales Support 6. Reporting and Documentation 7. Relationship Management

• Consult with architects, engineers, contractors, and clients to provide technical advice on material selection and application.
• Conduct training sessions and workshops for clients and internal staff on the proper use and installation of building materials.
• Prepare and deliver presentations on product features, benefits, and technical specifications.
• Ensure that all building materials meet the required quality standards and comply with relevant regulations and certifications.
• Work closely with the quality control team to monitor and test products, ensuring they meet the desired performance criteria.
• Assist in developing and maintaining technical documentation, including data sheets, installation guides, and safety manuals.
• Collaborate with the research and development team to provide feedback on product performance and suggest improvements.
• Participate in product testing and evaluation, providing technical insights that contribute to the development of new building materials.
• Conduct on-site visits to assess the proper application and performance of building materials in various construction projects.
• Provide hands-on technical assistance during the installation process, ensuring adherence to best practices and manufacturer guidelines.
• Address any on-site challenges and provide immediate solutions to keep projects on track.
• Assist the sales team with technical aspects of the sales process, including product demonstrations, technical queries, and bid preparation.
• Work with the marketing team to develop technical content for promotional materials, brochures, and online platforms.
• Maintain detailed records of technical support activities, including client interactions, troubleshooting steps, and resolution outcomes.
• Prepare reports on common technical issues, product performance, and client feedback to inform continuous improvement efforts.
• Build and maintain strong relationships with clients, ensuring they are satisfied with the technical support provided.
• Act as a liaison between clients and the company, ensuring that client needs and feedback are communicated to the relevant departments.