Mohd Eddy Ismawi Awang Kifrawi
Summary
Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, and driving revenue growth. Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Hou Yeah Auto Parts
08.2024 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Mechanical Technician
Amsoil Auto Pro Services
11.2022 - 06.2024
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Used computer-aided design (CAD) software to create detailed drawings and schematics of mechanical systems.
- Coordinated with other engineering professionals to coordinate operation of mechanical systems.
- Trained and supervised mechanical engineering technicians in installation and maintenance of equipment.
Internship Trainer
Public Works Department
01.2022 - 06.2022
- Experienced site inspection with on going project (Drainage and Sewerage Section)
- Comprehended functionality of CAD software to improve quality across project planning & delivery
- Monitored compliance with work place policies and safety objective
- Drafted and submitted reports to inform management regarding updated project
Education
Diploma in Mechanical Engineering
Politeknik Brunei
Academic Achievement With CGPA 3.106-2022
HNTec in Automobile Techology
Institute of Brunei Technical Education
Academic Achievement With CGPA 3.708-2018
GCE O Level
Maktab Sains Paduka Seri Begawan
Academic Achievement With 5 Olevel 11-2014
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Mechanical troubleshooting
- Preventive Maintenance
- CAD drafting
- Equipment installation
Languages
Malay
Proficient
C2
English
Proficient
C2
Timeline
Sales Supervisor
Hou Yeah Auto Parts
08.2024 - Current
Mechanical Technician
Amsoil Auto Pro Services
11.2022 - 06.2024
Internship Trainer
Public Works Department
01.2022 - 06.2022
Diploma in Mechanical Engineering
Politeknik Brunei
HNTec in Automobile Techology
Institute of Brunei Technical Education
GCE O Level
Maktab Sains Paduka Seri Begawan
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