MUHAMMAD YAQIN NUR IMAN BIN YUNOS
Bandar Seri Begawan
Summary
A motivated and hardworking individual committed to get the job done efficiently and safely with a background of IT as well as Customer Service. Currently working in owned family business with multiple works in handling customer bookings and customer service.
Overview
5
5
years of professional experience
Work History
Customer Service & Manage Bookings
BEBATIK ARENA FUTSAL COURT
01.2020 - Current
- Resolved customer needs and problems using effective communication.
- Managed customer bookings using Excel.
- Track sales record using Excel.
- Processed payment by cash and online transactions.
Internship
MINDEF (DEFENCE INFORMATION TECHNOLOGY UNIT)
01.2022 - 06.2022
- Dismantled and reassembled electronic equipment to fault-find malfunctions.
- Inspected products and services to make sure the quality is good.
- Established and maintained network infrastructure.
Education
BTEC Level 5 Higher National Diploma - Computing
Cosmopolitan College of Commerce and Technology
01.2022
Skills
- Microsoft Word
- Microsoft Excel
- Report Writing
- IT Maintenance
- Customer Service
- Track Sales
- Patience
Timeline
Internship
MINDEF (DEFENCE INFORMATION TECHNOLOGY UNIT)
01.2022 - 06.2022
Customer Service & Manage Bookings
BEBATIK ARENA FUTSAL COURT
01.2020 - Current
BTEC Level 5 Higher National Diploma - Computing
Cosmopolitan College of Commerce and Technology
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