Experienced IT Application Officer with a strong background in application development, technical support, and aviation operations. Skilled in Power Apps, systems integration, and user-centric solutions to improve organizational workflows. Proven ability to analyze business processes and deliver customized application enhancements. Former roles in aircraft operations and passenger services have built a solid foundation in communication, coordination, and problem-solving under pressure. Recognized for being a proactive team player with a commitment to continuous learning and operational excellence.