Muhammad Muqri Haji Sofian
Bandar Seri Begawan,Brunei-Muara District
Summary
Detail-oriented team player with strong organisational skills. Able to handle multiple projects simultaneously with great accuracy. Seeking a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Organised and dependable. Prepared to manage multiple priorities with a positive attitude and to take on added responsibilities to reach organisational goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
FI Administrative Executive
Baiduri Bank Sendirian Berhad
Bandar Seri Begawan
01.2025 - Current
- Conducted market research to support strategic planning.
- Responded to all business correspondence, promoting professional relationships.
- Processed inbound communications, forwarding to relevant departments for resolution.
- Built positive relationships with customers and clients to maintain outstanding service provisions.
Apprentice
Baiduri Bank Sendirian Berhad
Bandar Seri Begawan
05.2024 - 12.2024
- Collaborated effectively with team members to complete six projects on schedule.
- Improved team communication by proactively participating in daily meetings.
- Developed practical skills for enhanced productivity through hands-on training in retail main branch, prestige and institutional banking.
Stinter
Stint
London, Greater London
10.2022 - 12.2022
- Operated in various F&B including Gail's, Satay House, Gordon Ramsay's Restaurants, The Salad Kitchen, and Pizza Express.
- Provided first-class customer care through helpful, friendly service.
- Guaranteed outgoing orders met high company standards, maintaining service quality and consistency.
Barista
Caffè Nero
London, Greater London
09.2021 - 03.2022
- Produced high-volume orders quickly and accurately, meeting customer demand.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Maintained clean, organised workspaces, enabling co-workers to readily locate required supplies.
Public Relations Officer
PAZ Facilities Management Sdn Bhd
Bandar Seri Begawan, Brunei-Muara District
04.2021 - 08.2021
- Established strong social media presence to increase brand exposure.
- Conferred with managers to identify trends and adapt PR strategies to stay relevant.
- Collaborated with marketing team to create innovative strategies for optimised campaign results.
Education
Postgraduate Certificate - Project Management
University of Westminster
London, United Kingdom 09.2021 - 09.2022
Bachelor of Arts - Business Enterprise
University College Birmingham
Birmingham, United Kingdom 09.2017 - 09.2020
Diploma of Higher Education - Business
Laksamana College of Business
Bandar Seri Begawan, Brunei Darussalam 09.2015 - 02.2017
Skills
- Adaptability
- Active Listening
- Customer Service
- Strategic Research
- Problem-Solving
- Teamwork and Collaboration
- Microsoft Office Suite
- Social Media Management
Languages
English
Fluent
Malay
Native
Timeline
FI Administrative Executive
Baiduri Bank Sendirian Berhad
01.2025 - Current
Apprentice
Baiduri Bank Sendirian Berhad
05.2024 - 12.2024
Stinter
Stint
10.2022 - 12.2022
Barista
Caffè Nero
09.2021 - 03.2022
Postgraduate Certificate - Project Management
University of Westminster
09.2021 - 09.2022
Public Relations Officer
PAZ Facilities Management Sdn Bhd
04.2021 - 08.2021
Bachelor of Arts - Business Enterprise
University College Birmingham
09.2017 - 09.2020
Diploma of Higher Education - Business
Laksamana College of Business
09.2015 - 02.2017
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