Nur Izatil Hasanah Haji Md Said
Bandar Seri Begawan
Summary
Detail-oriented professional with over five years of experience in employee welfare, administration, and coordination. Committed to promoting workplace safety, supporting compliance, and fostering a culture of health and well-being. Strong organisational and communication skills with a proactive mindset.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Welfare Officer
CfBT Education Services
Bandar Seri Begawan, Brunei
03.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Exam Assistant / Coordinator
CfBT Education Services
Bandar Seri Begawan, Brunei
10.2014 - 03.2020
- Assisted in administering examinations, ensuring compliance with established protocols and standards.
- Coordinated examination logistics to ensure smooth delivery of assessments.
- Monitored test environments to maintain integrity and compliance with regulations.
- Assisted in training new staff on examination procedures and protocols.
Education Centre Assistant /Assistant Librarian
CfBT Education Services
Bandar Seri Begawan, Brunei
11.2006 - 10.2014
- Developed and maintained library cataloging system to enhance resource accessibility.
- Collaborated with educators to integrate library resources into classroom curricula, improving educational outcomes.
- Supported community engagement through the facilitation of various library programs and events.
Position as Front Desk Assistant
Abdul Razak Holding
Bandar Seri Begawan, Brunei
08.2006 - 11.2006
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated communication between departments, enhancing service delivery and guest satisfaction.
- Resolved guest inquiries and complaints promptly, fostering a welcoming environment.
- Answered customer telephone calls promptly and appropriately handled needs.
Education
High School Diploma - GCE O'LEVEL
SM PAP HAJAH MASNA
BRUNEI DARUSSALAM11-2004
Skills
- Workplace coordination and administration
- Communication and interpersonal skills
- Attention to detail and documentation
- Effective team collaboration
- Problem-solving
- Time management and organisation
- Microsoft Office (Word, Excel, PowerPoint)
- Responsive to new challenges
Certification
- IOSH Managing Safely, Institution of Occupational Safety and Health - 8th - 11th December 2025
- Certificate of Professional Practice in Coaching and Mentoring, Education Development Trust - (2024 - 2025)
- Certificate of Mental Health First Aider, MHFA England - July 2025 - July 2028
- Certificate of Mental Health First Aid, Mental Health First Aid Malaysia - May 2021 - April 2024
- Fire Marshal Training, Jabatan Bomba dan Penyelamat - 19th August - 21st August 2024
- Microsoft Excel 2016 Training Advanced Level, Micronet International College -26th July - 28th July 2023
Additional Information
Role of Project Officer - CfBT 40th Anniversary Flaship Events
July 2024 - November 2024
Role of Project Lead - CfBT CSR/ESG
October 2025 - March 2025
Languages
English
Professional Working
Malay
Full Professional
Timeline
Welfare Officer
CfBT Education Services
03.2020 - Current
Exam Assistant / Coordinator
CfBT Education Services
10.2014 - 03.2020
Education Centre Assistant /Assistant Librarian
CfBT Education Services
11.2006 - 10.2014
Position as Front Desk Assistant
Abdul Razak Holding
08.2006 - 11.2006
High School Diploma - GCE O'LEVEL
SM PAP HAJAH MASNA