Overview
Work History
Education
Skills
Personal Information
Participations
Timeline
Generic
NURSYAHIRA ABDULLAH

NURSYAHIRA ABDULLAH

No: 1 Spg 355-101-6-5 STKRJ Katok A

Overview

12
12
years of professional experience

Work History

OCC Crew Dispatch Assistant

ROYAL BRUNEI
10.2020 - Current

 Provide essential support in the scheduling and deployment of flight/cabin crew

 Assist the department in ensuring smooth crew operations, maintaining compliance with regulations and

optimizing resource allocation

 Contribute to the company by providing reliable and on-time flight services while enhancing customer

satisfaction

 Working with approved crew management system for crew schedule execution. Learn and adhere to

aviation regulations and company policies related to crew scheduling and assist to ensure schedule meet

legal and safety requirements

 Keep accurate records of crew duty assignments and update any changes to ensure data integrity and

compliance

 Maintain clear and timely communication with flight crew members, ground staff, and other departments

to relay schedule changes and instructions effectively.

Cabin Crew

Royal Brunei
01.2018 - 01.2019
  • Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board;
  • Welcoming passengers on board and directing them to their seats;
  • Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
  • Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight
  • Crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board;
  • Checking all passengers seat belts and galleys are secure prior to take-off;
  • Making announcements on behalf of the pilot and answering passengers questions during flight

Banquet Assistant

Hyatt
08.2015 - 10.2017
  • Was responsible to serve the VVIP Guests
  • Provided the Customers with a pleasant dining experience and quality service
  • Worked in coordination with other departments to ensure that customers get quality service and satisfaction
  • Maintained serving standards and followed all regulations while performing duties

Food Server

Royal Brunei Catering
10.2015 - 10.2015
  • Set up: include putting out table cloths and place settings arranging table placement and
  • Putting up a buffet

Banquet Assistant

Hyatt
08.2015 - 08.2015
  • Was responsible to serve (HRH Prince) Mohamed Bolkiah, (HRH Princess) Hajah Masna & the VIPs

Kitchen Helper

Hyatt
07.2015 - 07.2015
  • Assist with food and beverage service
  • Assist with food preparation
  • Bake some items and finish desserts
  • Assist cooks and kitchen staff with various tasks as needed

Sales Assistant

Starhome Enterprise
06.2012 - 01.2013

 Provide essential support in the scheduling and deployment of flight/cabin crew

 Assist the department in ensuring smooth crew operations, maintaining compliance with regulations and

optimizing resource allocation

 Contribute to the company by providing reliable and on-time flight services while enhancing customer

satisfaction

 Working with approved crew management system for crew schedule execution. Learn and adhere to

aviation regulations and company policies related to crew scheduling and assist to ensure schedule meet

legal and safety requirements

 Keep accurate records of crew duty assignments and update any changes to ensure data integrity and

compliance

 Maintain clear and timely communication with flight crew members, ground staff, and other departments

to relay schedule changes and instructions effectively.

Education

Penilaian Sekolah Rendah (PSR) - Bahasa Melayu, English, Mathematics, General paper, Science

SR BENGKURONG

Higher National Diploma (HND) - Hospitality Management

Laksamana College of Business
08-2016

GCE Advanced Subsidiary Level and Advanced Level (A’Level) - Syariah, Bahasa Melayu

PRIVATE
11-2013

GCE Ordinary Level (O’Level) - English Language, Bahasa Melayu, Malay Literature, Islamic Religious Knowledge, Mathematic, Combined Science

SM SAYIDINA HASAN
06.2013

Penilaian Menengah Bawah (PMB) -

SM SAYYIDINA HASAN
01-2008

Skills

  • Adaptability
  • Ability to work under pressure
  • Microsoft Office Programs
  • Verbal Communication
  • Non-Verbal Communication
  • Confident
  • Friendly
  • People-Oriented

Personal Information

  • Age: 31
  • Height: 159cm
  • Weight: 62kg
  • Date of Birth: 06/19/93

Participations

  • Pertandingan Dikir Daibaie Senegara kali ke-19
  • Pertandingan Tarian Asli Brunei Senegara kali pertama 2009
  • Pertandingan Dikir Syarafil Anam Senegara kali ke-2
  • Khatam Al-Quran kali ke-7 bagi penuntut-penuntut menegah lima
  • Khatam Al-Quran bagi murid-murid Darjah 6 (ugama)
  • 2001 SPELLATHON
  • LCB Charity Run 2015
  • Volunteer on LCB Charity run and Carnival 2015
  • Run To Raise 2013
  • Volunteer on LCB’s Orientation Day
  • Joined LCB’s Adventure Club
  • Providing silver service to Ministry of Primary Resources and Tourism Delegates
  • Kg Pudak Trip and providing community service in terms of donations which organised by LCB Adventure Club
  • Has completed and passed the Basic Tourist Guide Course (11/2016 – 01/2017)
  • Has complete the Basic First Aid Course
  • RB rowing club

Timeline

OCC Crew Dispatch Assistant

ROYAL BRUNEI
10.2020 - Current

Cabin Crew

Royal Brunei
01.2018 - 01.2019

Food Server

Royal Brunei Catering
10.2015 - 10.2015

Banquet Assistant

Hyatt
08.2015 - 10.2017

Banquet Assistant

Hyatt
08.2015 - 08.2015

Kitchen Helper

Hyatt
07.2015 - 07.2015

Sales Assistant

Starhome Enterprise
06.2012 - 01.2013

Penilaian Sekolah Rendah (PSR) - Bahasa Melayu, English, Mathematics, General paper, Science

SR BENGKURONG

Higher National Diploma (HND) - Hospitality Management

Laksamana College of Business

GCE Advanced Subsidiary Level and Advanced Level (A’Level) - Syariah, Bahasa Melayu

PRIVATE

GCE Ordinary Level (O’Level) - English Language, Bahasa Melayu, Malay Literature, Islamic Religious Knowledge, Mathematic, Combined Science

SM SAYIDINA HASAN

Penilaian Menengah Bawah (PMB) -

SM SAYYIDINA HASAN
NURSYAHIRA ABDULLAH