Nur Syazwana Binti Zohar
No. 37 Spg 1185-73-193-62 Perpindahan Bukit Beruang
Summary
Dynamic sales assistant with proven success at Guardian, enhancing customer satisfaction and driving sales through exceptional service and product knowledge. Skilled in cash handling and stock management, I excel in team collaboration and prioritizing tasks to ensure smooth operations. Committed to creating positive experiences and fostering strong customer relationships.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Sales Assistant
Guardian
Sungai Liang
11.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- As cashier, Welcome customers and assist with any questions they may have. Accurately process payments (cash, credit, debit) and issue receipts.
- Check stock once a month to ensure good organization, know how to plan and supervise the goods stored in the company's warehouse
Waitress Assistant
Hometaste Steamboat Restaurant
Tutong, Brunei
02.2019 - 05.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated with kitchen staff to enable accurate food preparation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Sekolah Menengah Sayyidina Othman
Tutong, Brunei10-2015
Skills
Attending Customer
Processing payments
Cash handling
Customer needs assessment
Stock management
Team collaboration
Point of sale operation
Task prioritization
Timeline
Sales Assistant
Guardian
11.2022 - Current
Waitress Assistant
Hometaste Steamboat Restaurant
02.2019 - 05.2021
Sekolah Menengah Sayyidina Othman