Ping Khiong Hong
General Manager
Bandar Seri Begawan,BM
Summary
Proven leader , adept in budgeting and customer handling, enhanced client satisfaction and increased sales revenue through strategic planning and relationship building. Excelled in managing safety and coaching teams, ensuring financial stability and fostering long-term growth.
Seasoned General Manager with a proven track record, enhancing client loyalty and financial stability through expert budgeting and efficient multitasking. Excelled in coaching teams towards excellence and boosting sales revenue through strategic customer relationship management. Skilled in managing safety and delivering exceptional customer service, demonstrating a unique blend of hard and soft skills.
Overview
18
18
years of professional experience
Work History
General Manager
Aewon-Sherwood Protective Apparel (B) Sdn Bhd
Brunei Darussalam
04.2011 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
Sales Manager
Aewon Garment & Embroidery
Brunei Darusslam
04.2009 - 04.2011
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Representative
Aewon Garment & Embroidery
Brunei Darussalam
04.2006 - 04.2008
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
IOSH INTERNATIONAL MANAGING SAFELY - Quality Control And Safety Technologies
09.2014
- - Business
12.2002
Skills
Managing Safety
Accomplishments
- Marketing - Implemented marketing strategies which resulted in average 15-20% growth of customer base annually.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Business Development: - Spearheaded acquisition of competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base annually.
Affiliations
- Deputy Vice President of Membership at Persatuan Waraganegara Malaysia in Brunei
Languages
Chinese (Mandarin)
Advanced (C1)
English
Upper intermediate (B2)
Malay
Intermediate (B1)
Interests
Reading
Sports
Timeline
General Manager - Aewon-Sherwood Protective Apparel (B) Sdn Bhd
04.2011 - Current
Sales Manager - Aewon Garment & Embroidery
04.2009 - 04.2011
Sales Representative - Aewon Garment & Embroidery
04.2006 - 04.2008
Megamas Training Company Sdn Bhd - IOSH INTERNATIONAL MANAGING SAFELY, Quality Control And Safety Technologies
Chung Hwa Middle School - -, Business
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