Zarinah Mursidi
Belait
Summary
Adept at enhancing HR functions and employee relations, I significantly improved compliance and streamlined recruitment processes at Jasra Logistics Sdn Bhd. My expertise in HR software proficiency and my ability to maintain professionalism and integrity have been pivotal in driving HR initiatives forward, achieving notable increases in employee satisfaction and retention.
Overview
18
18
years of professional experience
Work History
HR Coordinator
Jasra Logistics Sdn Bhd
Kuala Belait
03.2024 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Evaluated timecards for accuracy on regular and overtime hours.
- Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
- Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Conducted new employee onboarding and provided ongoing orientation training.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Coordinated and administered employee health insurance and retirement plans.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Senior Account Clerk
Jasra Logistics Sdn Bhd
Kuala Belait
05.2015 - 03.2024
- Contributed to a positive work environment through active participation in team meetings and open communication with colleagues.
- Streamlined account management processes by implementing efficient organizational systems.
- Collaborated with cross-functional teams to ensure cohesive financial management across departments.
- Developed comprehensive financial reports for executive review, informing strategic decisionmaking.
- Assisted with tax preparation activities, ensuring accuracy and timeliness of filings.
- Reduced errors in financial documents by conducting thorough reviews and audits.
- Mentored junior account clerks to enhance their skills and knowledge within the industry.
- Conducted monthly reconciliations to identify discrepancies in account balances, maintaining accurate records.
- Established strong relationships with vendors and clients through prompt communication and professional demeanor.
- Managed accounts payable and receivable for timely processing of transactions, resulting in optimal cash flow.
- Facilitated smooth audits by maintaining well-organized documentation and providing clear explanations of financial processes when necessary.
- Addressed complex accounting issues by collaborating with colleagues and leveraging expert knowledge of best practices.
- Optimized internal controls to reduce risk of fraud or mismanagement of funds.
- Provided clerical support to department, such as filing, copying and restocking supplies.
- Maintained compliance with all established guidelines and legal requirements.
- Set up and updated Excel spreadsheets to track financial data.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Worked with vendors and management to resolve issues quickly.
- Received and entered vendor bills, printed checks and set up electronic debits.
- Input financial data and produced reports using SAGE UBS.
- Completed bi-weekly payroll for company employees.
- Processed bi-weekly payroll for 50 salaried and hourly employees.
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Developed working relationships with associates, employees of other departments and representatives of other organizations.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Kept time records, conducted payroll audits and drafted detailed documents and reports.
- Reconciled system accounts against bank statements.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Jr Technical Assistant
Syarikat Kejuruteraan Sistematik Sdn Bhd
Sg Bera, Belait
05.2012 - 04.2015
- Participated in training sessions, enhancing technical expertise and staying informed about industry advancements.
- Managed hardware inventory, maintaining accurate records and ensuring availability for future projects.
- Maintained a strong understanding of relevant industry trends to offer proactive suggestions for improvements within the organization''s IT infrastructure.
- Established strong working relationships with vendors to ensure timely delivery of necessary equipment or services.
- Contributed significantly to achieving project milestones through meticulous attention to detail in executing technical tasks and coordinating with team members.
- Developed comprehensive user guides to facilitate seamless onboarding of new team members.
- Gathered, organized and distributed technical documentation.
HR Administrative Assistant
Serikandi Oilfields Services Sdn Bhd
Kuala Belait
03.2011 - 04.2012
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
- Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
- Enhanced onboarding experience for new hires through well-organized orientation sessions and timely completion of paperwork.
- Supported recruitment efforts by coordinating job postings, reviewing resumes, and scheduling interviews.
- Assisted managers in handling employee relations issues through thorough documentation, investigation, and mediation when necessary.
- Improved employee satisfaction with benefits administration by simplifying the enrollment process and providing informative resources.
- Facilitated open communication between employees and management by organizing regular team meetings and maintaining an approachable demeanor.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Responded to employee inquiries regarding benefits and other HR topics.
- Compiled employee records from individual departments to maintain central files.
- Developed and maintained HR policies and procedures.
- Coordinated employee relocation processes.
- Aided staff with employee performance review paperwork and documentation.
- Participated in job fairs to recruit new talent.
- Conducted exit interviews with terminated employees.
Clerk
Chop Boon Seng Cushion Maker
Kuala Belait
02.2010 - 03.2011
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Sales Promoter
Syarikat Malar Setia Sdn Bhd
Kuala Belait
01.2009 - 01.2010
- Provided coupons, product samples and informational brochures to customers.
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Created and perfected various pitch promotions to attract customers toward products.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Identified product features to promote in ad campaign.
Clerk
Petrogem Enterprise
Miri, Sarawak
01.2006 - 12.2006
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Education
No Degree - Secondary
SMK Riam, Taman Tunku
Miri, Sarawak12.1997
No Degree - Primary/Secondary
St Angela's Convent School
Seria12.1994
Skills
- HR policies and procedures
- Onboarding and Orientation
- Data Entry and Reporting
- Background Checks
- Recruitment and selection
- Professionalism and Integrity
- HR Metrics and Analytics
- Confidentiality and Discretion
- HR software proficiency
- Payroll Processing
- Benefits Administration
- Employment law knowledge
- Employee Retention
- Employee Relations Management
- Influencing and Persuasion
- Compensation analysis
- Job Analysis
- Employee Relations
- Human Resources Management
- Recruiting
- Compliance
- Benefits and payroll coordination
- Online position posting
- Superb interpersonal skills
- Labor law knowledge
- Staff Management
- Fluent in Malay & English
Timeline
HR Coordinator
Jasra Logistics Sdn Bhd
03.2024 - Current
Senior Account Clerk
Jasra Logistics Sdn Bhd
05.2015 - 03.2024
Jr Technical Assistant
Syarikat Kejuruteraan Sistematik Sdn Bhd
05.2012 - 04.2015
HR Administrative Assistant
Serikandi Oilfields Services Sdn Bhd
03.2011 - 04.2012
Clerk
Chop Boon Seng Cushion Maker
02.2010 - 03.2011
Sales Promoter
Syarikat Malar Setia Sdn Bhd
01.2009 - 01.2010
Clerk
Petrogem Enterprise
01.2006 - 12.2006
No Degree - Secondary
SMK Riam, Taman Tunku
No Degree - Primary/Secondary
St Angela's Convent School